Privacy Policy

1. Introduction

Valency (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

Information You Provide

• Account information: email address, name (optional), and invite code or bearer token used during registration
• Feedback: any information you voluntarily submit through feedback channels

Information Collected Automatically

• Usage data: API requests, queries, and interactions with the Service
• Technical data: IP address, browser type, device information, and access timestamps

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve the Service
• Authenticate your identity and manage your account
• Monitor usage patterns and enforce rate limits
• Communicate with you about the Service, including updates and support
• Detect and prevent fraud, abuse, or security incidents

4. Data Sharing

We do not sell your personal information. We may share information with:

• Service providers: third-party vendors who assist in operating the Service (e.g., cloud hosting, email delivery)
• Legal requirements: when required by law, regulation, or legal process
• Business transfers: in connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We may retain certain information as required by law or for legitimate business purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Third-Party Services

The Service integrates with third-party AI tools (e.g., Claude Desktop, ChatGPT). Your use of these tools is subject to their respective privacy policies. We are not responsible for the privacy practices of third-party services.

8. Cookies and Tracking

We use a minimal set of strictly necessary first-party cookies and browser storage solely to authenticate users and operate the Service. We do not use third-party tracking, analytics, or advertising cookies.

Categories of Cookies and Similar Storage

• Essential (used): required for sign-in, session management, CSRF protection, and accepting or redeeming an invite. These are necessary for the Service to function, and disabling them in your browser may prevent the Service from working properly.
• Preference / Functional (not used): we do not store preference or functional cookies.
• Analytics (not used): we do not load analytics or performance-measurement cookies.
• Advertising / Retargeting (not used): we do not engage in cross-context behavioral advertising and do not load advertising or retargeting cookies.

Cookie Banner

Because we only set strictly necessary cookies, we do not currently display a cookie consent banner. Where permitted by applicable law, prior consent is generally not required for cookies that are essential to delivering a service the user has requested.

Do-Not-Track and Global Privacy Control

We do not sell or share personal information and do not engage in cross-context behavioral advertising, so there is currently nothing to opt out of through the Global Privacy Control (GPC) signal. If our practices ever change, we will treat GPC as a valid opt-out of any “sale” or “sharing” of personal information under applicable U.S. state privacy laws. Because we already do not track users across other sites or services, Do-Not-Track (DNT) signals do not change how we process your data.

Self-Regulatory Principles

We do not engage in interest-based advertising, so the Digital Advertising Alliance (DAA) Self-Regulatory Principles for Online Behavioral Advertising do not currently apply to our processing. If we ever introduce such advertising, we will update this policy and provide the required notice and choice mechanisms.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing of your information

To exercise these rights, contact us at [email protected].

10. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the “Last updated” date. Continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact

If you have questions about this Privacy Policy, please contact us at [email protected].